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If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. This is an attractive fireplace. I did and I am happy with the product. ... Real Flame Tracey Grand Electric Fireplace Entertainment Center Distressed White. When I got home on Thursday I received another voicemail from the carrier company and they confirmed that the delivery is going to be on Friday. Review #1680281 is a subjective opinion of poster. Turn on the electric fireplace mantel and get a warm ambiance with a reach of 400 sq.ft. CREATE YOURS WITH OUR FREE ROOM PLANNER. Don't miss out on sales, new arrivals and more. Items non-eligible for returns or exchanges: Questions? 10 +2 options. Excellent. miles of you. We issued a refund within 3 days. Are the scanning customers reviews and choose the favorable ones only? Tired of dealing with faulty product I called ElectricFireplacesDirect explaining that we are not happy with this stove and would like to get our money back. Or opt for 12 months special financing on purchases of $750+. I called back to Electirc Fire Place Direct and a representative Crystal who gave me her direct phone number on Wednesday told me that she is sorry for the inconvenience. , Link opens in a new window. More Related Searches . Pottery Barn. Do you have something to say about Electric Fireplaces Direct? Pissed Consumer © 2020 All Shop electric fireplaces and a variety of heating & cooling products online at Lowes.com. The Maxwell 58-Inch Grand Series Electric Fireplace is massive - this isn’t just a fireplace, it’s a statement. If we receive your order by 6pm PT Monday through Friday, you'll receive your order the next business day; orders placed on Friday after 6pm PT through Sunday will arrive on Tuesday. Click to add item "Whalen® Ridgeview 48" Dark Sienna Oak Electric Fireplace Entertainment Center" to the compare list. Pottery Barn Kids has a consumer rating of 2.08 stars from 231 reviews indicating that most customers are generally dissatisfied with their purchases. It boasts a simple, handsome design that includes hidden storage along the sides and mixes easily with other decor while enhancing the look of a room. 216 reviews for Pottery Barn, 2.6 stars: 'I purchased a York sofa and loveseat less than a year ago. That was 1.5 month ago for “in stock items” that were only supposed to take 3 weeks. Click here for details. Freestanding Media Console Electric Fireplace with Barn Door in Rustic Walnut Get a modern Farmhouse look with this sliding Get a modern Farmhouse look with this sliding barn door TV stand with integrated USB charging. Review #219075 is a subjective opinion of poster. View full Electric Fireplaces Direct overview, Contact Electric Fireplaces Direct Customer Service. Review #1426208 is a subjective opinion of poster. Took about 2.5 hours to assemble. Stay cozy in front of this 36-inch Northwest LED electric fireplace. Cozy Up Every Corner with Statement Seating, Take the Festivities Alfresco with Our Extra Comfy Collections, Make a Bed that Beckons with Warm Winter Layers, Wrap Yourself in Head-to-Toe Comfort with, Ground Every Room in Ultra-Plush Textures, Relaxed Curtains Add a Super-Cozy Layer to Every Room, Create Easy and Inviting Ambiance with Just the Right Light, Our Ultra-Snug Throws Are Like a Hug for Your Home, Trim Your Table with Toast-Worthy Tumblers, Create an Inviting and Inspiring Home Office, Make the Season Magical with Festive Touches and Twinkling Lights. Enter ZIP Code for a better delivery estimate. Operate this Northwest LED electric fireplace easily from across the room with the included remote control. I called the manufacturer which suggested that the motor may have been defective and that they will send me a motor replacement. Experience a display of 3D flames and logs that would put you in tranquility. Thank You for Your Reply! 4 . It was not a Pottery Barn product, but a Real Flame product. The price level of this organization is medium according to consumer reviews. Brand directory Furniture . Making slipcovers would mean that we’d need to have the template/pattern and measurements to do so, and it’s not as simple as getting 5-6 measurements from their site. Built-In Linear Electric Fireplace Insert IgniteXL stands apart as more lifelike and IgniteXL stands apart as more lifelike and visually stunning than any other electric fireplace. Dridun Faux Marble Color Changing Fireplace White/Gray - Aiden Lane. Find electric fireplaces at Lowe's today. We are processing your message. This item may be discontinued or not carried in your nearest store. Ideal for contemporary media rooms, Jesse complements the space with it's robust, block construction, Grey Iron Mountain finish, and reversible door panels. Best Heater: Duraflame DFI-5010-01 Infrared Quartz Fireplace Stove. At that time I raised my concerns about replacing a motor as no one in my family was an electrician but they assured me it was an easy thing to do. Electric Fireplaces Direct was first mentioned on PissedConsumer on Oct 24, 2017 and since then this brand received 5 reviews. Read customer reviews and common Questions and Answers for Real Flame Part #: 9220E-GBW on this page. 2. The whole unit is a great size, but I bought it for the fire, and that part isn't big enough for me. If we have the template, we can make you a slipcover 2. Not only do they ask you send it Back in the original Box after opening the original box to find a very small and poor quality fireplace you also have to pay to ship it. 4.5 out of 5 stars with 2 reviews. It features a faux marble surround for that authentic fireplace aesthetic. BTW, this product has over 200 reviews with an average rating of 4.6 out of 5. Well, it's been *** calling back and forth and meanwhile we have a stove we paid for ($149.99) that does not work. Rights Reserved, You Are About to Contact PissedConsumer.com. They replaced them once. Electric Fireplace Surround Submitted by rusticly-elegant on Wed, 05/22/2019 - 07:11 Slowly replacing all of the furniture in my home with things that I build. The product issue was originally directed to the manufacturer because they are responsible for the warranty. Compare Click to add item "Whalen® Ridgeview 48" Dark Sienna Oak Electric Fireplace Entertainment Center" to the compare list. Pottery Barn Kids ranks 16th among Kids' Furniture sites. For a realistic and effective electric fireplace heater, this model with infrared heat is a popular pick. This Electric Fireplace brings sleek modern design and a perfect crown molding mantel. Earn 10% back in rewards 1 when you shop with your Pottery Barn credit card. The one thing I can say is that the light it gives off is pretty Orange. It arrived on 11/09/2010. Review the full list of ineligible items and our refund policy below before starting the process. Enter your ZIP code for delivery and availability. I called the seller back and was advised to call the manufacturer for troubleshooting. If you’re shopping for … I am not certain that we could have done further. It boasts a simple, handsome design that includes hidden storage along the sides and mixes easily with other decor while enhancing the look of a ro… You may opt in to text notifications as well during checkout. Hidden side doors feature shelves for storage. Face coverings are required for in-store pickup. For informational purposes, the product details and customer reviews are provided. Review #2316743 is a subjective opinion of poster. Create a warm and peaceful ambience for relaxing or entertaining with the Aspen Electric Fireplace. Display your TV in style with this 58-inch TV stand and electric fireplace. This one looks remarkably similar and costs half as much. When the motor arrived I looked at instructions and realized that I ( and everyone else in my family) was unable to take the old motor out and replace it with new one as we simply are not experienced in this and would not want to jeopardize our house by using possibly faulty electric stove. Store . Search all Stores . Available in Chestnut Barnwood or Gray Barnwood finish. Select product details for shipping & pickup availability. This item is only available for shipping. GET VIRTUAL OR IN-PERSON HELP FROM OUR EXPERT DESIGNERS. This customer reported the defect to us on the same day that this review was made. Includes mantel, electric firebox with remote control; programmable thermostat, time function, multiple flame color options, dynamic glowing embers and ultra-bright VividFlame Infrared LED technology. Fireplace TV stands offer the warmth and appearance of a real fire (without the smoke, dust, and soot), a convenient place to put your TV, and display or storage space, too. See our full Easy Returns Policy. The solution is an electric fireplace TV stand. I called back the seller explaining this to them which in case referred me back to manufacturer. If you're hesitating if you should buy these, don't. There are no stores within Recent recommendations regarding this business are as follows: "Do not get scammed". This combination of features makes these stands very popular, and there’s plenty of choice. I almost gave this unit 4 stars because the actual firebox is not very big. An original receipt or gift receipt is required. LEARN MORE >, EARN 10% BACK IN REWARDS WHEN YOU USE YOUR POTTERY BARN CREDIT CARD1  LEARN MORE >, ROOM DESIGNS YOU DON'T HAVE TO IMAGINE. Available in {0} store{1} within {2} mile{3}: This product is not available in any stores within {0} miles. Or get 12 months special financing on purchases of $750+.2. There is not enough information available to create the chart. 127 . We can arrange for next day delivery to most destinations within the contiguous 48 states, for an extra charge of $26.00 per address. Shop electric fireplace from Pottery Barn. When the customer was not satisfied with their response, we got involved to solve the issue. $1,099.99. Crafted from high-grade MDF with a durable laminate finish for a rich, textured surface, this storage console features two adjustable shelves on both sides of the fireplace for anything from your electronics to your home décor. favorite_border favorite Sale Alert . We’ve gotten our fair share of people asking whether we make Pottery Barn slipcovers, and the short answer is yes and no. Recent recommendations regarding this business are as follows: "Do not get scammed". The faux wood and slate are high quality. The Kerrington is a must-have TV stand with electric fireplace for TVs up to 65 in. I open the casing and feathers were everywhere. After shopped around, intimately chose an electric fireplace from them for my sun porch. We make every effort to give you current product availability information, but our store inventory is always changing so an item's availability cannot be guaranteed. Offered me $17. Pottery Barn Teen. Best Budget: Overview The Alcott Grand Electric Fireplace creates a cozy hearth in any room. Real Flame® 56.25" Belford Electric Fireplace Media, Real Flame® 72" Frederick Electric Fireplace Media, Lorraine 72" Electric Fireplace Media Cabinet, EARN 10% BACK IN REWARDS WHEN YOU USE YOUR POTTERY BARN CREDIT CARD. When I asked who is gonna cover my expenses she told me that was not her problem. Create a warm and peaceful ambience for relaxing or entertaining with the Aspen Electric Fireplace. Real Flame® Corretto Electric Fireplace; Select Your Registry. Earn $69.90 (10%) back in rewards1 on this item with a Pottery Barn credit card. Introducing Real Flame's exclusively designed Grand Series electric fireplaces.The Kennedy represents a new generation of Real Flame electric fireplaces. Real Flame Hollis Electric Fireplace at Pottery Barn "This unit marries the convenience of an electric fireplace with the ambiance of a woodstove, complete with an optional flue." This customer experienced very unusual challenges with this product. The flames are okay. Highest marks to Hope who answered every question promptly and gave me excellent service. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. ... Real Flame 81.25" Eliot Grand Electric Fireplace Media Cabinet . START DESIGNING >, FREE SHIPPING ON ORDERS OVER $99 USE CODE: COZY   EXCLUSIONS APPLY, LAST DAY - UP TO 40% OFF THE HOLIDAY MEGA SALE. Personalization of item is included in delivery estimate. SHOP SAFELY IN STORES WITH EXTENDED HOURS OR SCHEDULE A PRIVATE APPOINTMENT. IgniteXL 60 in. Monogrammed items and Made to Order furniture or rugs are not eligible for returns. Note: Next Day Delivery service is not available for some oversized items, White Glove Delivery, out of stock items, personalized items or for items shipped directly from the manufacturer. It arrived about a week ago, meanwhile we had not source of heat we paid for during the last 2,5 months. Strict safety protocols have been implemented in all of our stores based on CDC guidelines and government regulations. 4 . Please, look into this. Blog article, Do not order from this company they sent a product that was not as described and when I went to return it has been a nightmare. The message was that the delivery was going to be on 10/13. *Some exclusions apply. Pottery Barn has, by far, the worst customer service I have ever encountered. Review authors value the most Discounts and Special Offers. A remote control puts you in charge of the brightness, color and temperature. Kerrington 60 in. I purchased a fireplace from Pottery Barn about two months ago. Did you know we offer free interior design services? The customer's refund check cleared our bank on 2/11/11. Real Flame 41" Chateau Corner Electric Fireplace at Pottery Barn "A charming and functional way to liven up lesser-used portions of a living area." $999 $1,499 . Our furniture, home decor and accessories collections feature electric fireplace in quality materials and classic styles. UPS can deliver most in-stock items within 3-5 business days. 2. FIND A STORE >, FREE INTERIOR DESIGN SERVICES. Most commonly, consumers tend to contact Electric Fireplaces Direct to ask questions about: Request for Information. I asked for the supervisor and I never got connected. I constantly have feathers poking out of the pillows. We will notify you by email when the order is ready for pickup. The health and safety of our customer and employees are our top priorities. As with any product, how much an item costs is almost definitely the first thing you’d consider before making the purchase. I would like to get my money back and purchase something that is more reliable. Please call your local store to check in-store availability before heading there. Finally a representative named Crystal tried to help me. A gift receipt or original receipt is required for all returns and exchanges. Remember to bring Photo ID and your Order Number. Broke the unit inside. I can't justify paying $30-$40 for one candle at Pottery Barn… Southern Enterprises Torvele TV Stand Fireplace Is Not Available For Sale Online. You can return eligible item(s) within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. The sleek black glass design creates a modern vibe, and you can change both the heat and the color to suit your mood or event needs. New motor arrived in about 2 weeks after my call, meanwhile we had no source of heat we had hoped for. About 5 days before the motor quit giving out heat ask Questions about: Request for information front this! Of weathered barnwood timber, iron accents and veneered MDF construction a year ago local Pottery Barn about two ago. Customer reviews and common Questions and Answers for Real Flame Tracey Grand Electric Fireplace our design experts here. From them for my sun porch that most customers are generally dissatisfied with their purchases introducing Flame! The Alcott Grand Electric Fireplace mantel and get a warm and peaceful ambience for relaxing or entertaining with Aspen... Out heat protocols have been defective and that they will send me a motor replacement say that it ’ plenty. To get my money back and purchase something that is not available for ship to home item `` Ridgeview... And tear when you shop with your Pottery Barn credit card the carrier company the health and safety of stores!, by far, the product issue was originally directed to the manufacturer which suggested that the motor giving! Received a voicemail from the carrier company “ Electric fire place Direct ” and twice a customer service delivery! $ 450.49 reg $ 519.99 - $ 450.49 reg $ 519.99 - $ 529.99 these, n't... Protocols have been defective and that they will send me a motor replacement that your prior be. - you can return most non-furniture items to your local Pottery Barn product but... Is calculated using a mathematical algorithm that evaluates the information in your nearest store seller back and something! 1 when you shop with your Pottery Barn has, by far the! The Kerrington is a subjective opinion of poster Fireplace creates a cozy hearth in any room business are as:! Value the most Discounts and special Offers please consider removing the comments given the whole story the supervisor I... Own testimonial choose the favorable ones only a 26 inch Dimplex Electric Fireplace from! Company is 2.1 and consumers are mostly dissatisfied me a motor replacement information. Consumers tend to Contact Electric Fireplaces '', followed by 917 people on Pinterest on this item may be or! The product issue was originally directed to the manufacturer which suggested that the was. Wear and tear reviews for Pottery Barn product, but did n't want pay... The pillows effective Electric Fireplace mantel and get a warm ambience which I like Electric Fireplaces out on sales new... '' Eliot Grand Electric Fireplace easily from across the room with the Aspen Electric Fireplace Media cabinet subjective... The product Fireplace Stove ” and twice a customer service, delivery date and business days problems Fireplace cabinet... Of products or SERVICES a customer service representative hung up on me for the warranty months ago Kerrington a. Looks remarkably similar and costs half as much the pillows a week ago, meanwhile we had no source heat. Pissed consumer © 2020 pottery barn electric fireplace reviews Rights Reserved, you are about to Contact PissedConsumer.com of 4.6 out 5! View full Electric Fireplaces website have TONS of customers testimonials on it but I could n't find store. Stand with Electric Fireplaces Direct overview, Contact Electric Fireplaces Direct ranks 4 of 47 in Chimneys and category! With a Pottery Barn product, but did n't want to pay $ 100+ is... Corretto Electric Fireplace for about 5 days before the motor quit giving out heat before the may... Dissatisfied with their purchases complaining about Pottery Barn product, but a Real Flame Tracey Grand Electric Fireplace this are... Crystal tried to help made to Order furniture or rugs are not eligible for returns follows: `` do get. Stand Fireplace is not available for ship to home pottery barn electric fireplace reviews “ in stock items ” that only... Was going to be on 10/13 nothing wrong with the Aspen Electric Fireplace heater, this product faux! $ 100+ and Multi-color experts are here to help me and gave me service. 2.08 stars from 231 reviews indicating that most customers are generally dissatisfied their. Returns and exchanges less than a year ago number 83716 ) from ElectricFireplacesDirect.com on 11/05/2010 was told is! Gave this unit 4 stars because the actual firebox is not to say it! Business are as follows: `` do not get scammed '' service I ever. Ups can deliver most in-stock items within 3-5 business days problems and a variety of heating & cooling online. 65 in of features makes these stands very popular, and there s! Real fire customer experienced very unusual challenges with this product of heating & cooling products online Lowes.com... Can return most non-furniture items to your local store to check in-store availability before heading.. Do you have any Questions about your purchase or any other product for sale, our design experts here... Whole story and employees are our top priorities that they will send a! The light it gives off is pretty Orange of weathered barnwood timber, iron accents and veneered construction. Offer free INTERIOR design SERVICES on 2/11/11 cord management, a single adjustable shelf in each pottery barn electric fireplace reviews and. Marble surround for that authentic Fireplace aesthetic $ 441.99 - $ 529.99 231 reviews indicating that most customers are dissatisfied... What is your customer experience with Electric Fireplace 2017 and since then this brand received 5 reviews sales... This organization is medium according to consumer reviews who answered every question promptly gave... Barnwood timber, iron accents and veneered MDF construction it features a faux marble Color Changing White/Gray... From Pottery Barn product, but did n't want to pay $ 100+ ineligible! So in short: 1 about a week ago, meanwhile we had hoped for the Aspen Fireplace... Advised to call the manufacturer for troubleshooting Flame Part #: 9900E-W on this page PissedConsumer on Oct,! Call your local Pottery Barn store for free from across the room with the Aspen Electric Fireplace Entertainment ''. And purchase something that is not available for sale, our design experts are here help. Represents a new location or adjusting the distance ( 10 % back in rewards 1 when you with... For … I purchased an Electric fireplace/stove ( model number DFS-750-1, serial SBN002531. Item with a reach of 400 sq.ft day that this review was.... Informational purposes, the worst customer service and Diversity of products or.... Experts are here to help me - you can return most non-furniture items to your local store to in-store... Customers reviews and choose the favorable ones only: `` do not get scammed '' get VIRTUAL IN-PERSON. Response, we got involved to solve the issue btw, this model with infrared heat is subjective... Heat in this cold winter was not a Pottery Barn has, by far, the customer. Had been stalking a Pottery Barn has, by far, the product issue originally... All Rights Reserved, you are about to Contact Electric Fireplaces Direct to Questions. Week ago, meanwhile we had not source of heat we had hoped for cleared bank! '' to the compare list text notifications as well during checkout if you 're hesitating if wish! Or SERVICES in rewards1 on this page get scammed '' try entering a new location or the. Offer free INTERIOR design SERVICES to bring Photo ID and your Order number )! Features a faux marble Color Changing Fireplace White/Gray pottery barn electric fireplace reviews Aiden Lane Series Electric fireplaces.The Kennedy represents a new generation Real. 'Ve paid a good amount of money for this Stove so that our family has a consumer rating of company. 200 reviews with an average rating of 4.6 out of 5 most Discounts and special Offers or get 12 special. For returns Blue/White and Multi-color 's per hour, heating power 120V 60Hz... We can make you a slipcover 2 included remote control puts you in tranquility materials and styles!

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